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Manager
Managing people, budgets, and performance.
Performance MgmtCoaching
About This Role
You manage people, performance, and delivery. Your role balances supporting your team's growth with meeting organisational expectations.
Key Skills to Develop
- → Conduct performance reviews and manage improvement plans fairly
- → Coach team members using the GROW model
- → Manage team budgets and resource allocation
- → Navigate difficult conversations with empathy and clarity
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AI for This Role
Practical ways to use AI in your day-to-day work.
- ▸ Use AI to draft performance review summaries from your notes on the team member's achievements and areas for growth
- ▸ Ask AI to generate coaching questions aligned to the GROW model for specific development scenarios
- ▸ Have AI prepare a first draft of a performance improvement plan with clear milestones and success criteria
- ▸ Use AI to model budget scenarios — describe your constraints and let AI suggest allocation options
Recommended Guides
Next Steps
- 1 Develop your coaching skills — practice makes permanent
- 2 Build a network of peer managers for support and advice
- 3 Learn basic financial management (P&L, budgeting)
- 4 Explore 360-degree feedback to understand your blind spots
