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Business Analysis

Business analysis is the practice of understanding how organisations work, identifying what needs to change, and defining the solutions that make a difference. It's the bridge between business problems and technical delivery — turning stakeholder needs into clear requirements, mapping processes, and ensuring solutions deliver real value. For BAs at every level, from requirements analyst to enterprise architect.

Core Competencies

The Creating Work Competency Model

Business analysis is one of four disciplines built on a shared foundation of core competencies. Explore the full model covering all disciplines.

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BA Guides

Business Analysis Resources

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Guide Available

Agile Business Analysis in Practice: A Complete Guide

Apply business analysis in agile delivery. Learn how Scrum and Kanban teams elicit, refine and manage requirements as user stories with backlog grooming.

Methodology Across Lifecycle Intermediate 8 min
Guide Available

Data Mapping: A Complete Guide

Master data mapping for business analysis. Map source to target fields, resolve data quality issues, and support data migrations and reporting with confidence.

Data Analysis Planning Intermediate 8 min
Guide Available

Gap Analysis: A Complete Guide

Perform gap analysis with this complete guide. Define current state and target state, then prioritise the improvements that close the most important gaps.

Analysis Planning Intermediate 8 min
Guide Available

Process Mapping and Analysis: A Complete Guide

Map, analyse and improve business processes with industry-standard tools like flowcharts and SIPOC. Document current and future states and identify waste,

Process Analysis Planning Intermediate 8 min
Guide Available

Business Requirements: A Complete Guide

Gather, analyse, and document business requirements with BABOK-aligned techniques: elicitation, prioritisation, validation, and traceability that work.

Requirements Planning Intermediate 8 min
Guide Available

Solution Design and Evaluation: A Complete Guide

Evaluate solution options systematically. Generate and compare designs, assess costs and benefits, and choose which with a clear, evidence-based approach.

Solution Assessment Execution Advanced 8 min